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Frequently asked questions...
How long should an ice machine last?
Today's machines are much more reliable than in years past. A new
machine can last as long as 10 years, depending on water quality,
frequency of use and environmental conditions. Humidity, dust and salt air
can severely shorten the lifespan of an ice maker. Ideal operating conditions
are an air conditioned interior room or hallway.
Where do I get service for an ice machine?
Factory trained service technicians are available world wide. We can
assist in locating a service technician in your area.
What type refrigerant is used?
- Hoshizaki: R404A
- Manitowoc: R404A
- ARCTIC TEMP: R-22
- MIPS LLC: R404A
What warranties are available from the manufacturers?
- Hoshizaki offers a 3 year parts and labor warranty on
all parts of
the cubers and 5 years on the compressor; 2 year parts and labor
warranty on all parts of the flakers and 5 years on the compressor.
- Manitowoc offers
a 3 year parts and labor warranty on all parts
of the cubers and dispensers. An additional 2 years on the parts &
labor of the evaporator and an additional 2 years on the compressor
parts.
- ARCTIC TEMP variable,
contact Ice Machines INTL Inc.
- MIPS LLC:
variable, contact Ice Machines INTL Inc.
Please note that manufacturers’ warranties are paraphrased.
Complete details
can be provided upon request.
How are the machines shipped? Who pays the freight?
- Hoshizaki: FOB, Kinston, NC 28501
- Manitowoc: FOB, Columbia, SC 29223
- ARCTIC TEMP: FOB, Longwood, Fl 32750
- MIPS: FOB, Myrtle Beach, SC 29577
Please note that equipment availability may influence the shipping
origin.
Complete details can be provided upon request.
What payment methods are available?
- Lease with option to buy
- VISA
- MasterCard
- EFT (Electronic fund transfer)
- Certified check
- Irrevocable International Letter of Credit
Should we purchase or lease the equipment?
Both purchasing and leasing have advantages. Your
particular business
goals and financing needs will determine which is better for you.We
recommend that you consult you business and tax advisor when
making the decision.
Some advantages of purchasing:
- Lowest overall price
- No monthly payment to schedule
- You hold title
Advantages of leasing:
- Low down payment
- Capital not committed in a lump sum
- Tax deductions may be better
How do I apply for a lease?
Contact us
to let us know your equipment needs. Most lease applications
can be taken over the telephone, some documents will be faxed,
final lease documents requiring original signature will be overnight
express delivered .
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